Frequently Asked Questions

Do I currently accept insurance? 

No, my practice is “out of network.” We do not accept insurance for payment. However, we can provide an invoice for you to submit to your insurance carrier for out-of-network reimbursement if that is permittable by your insurance company.

What payment methods do I accept, and when is payment due?

I accept credit and debit card payments. Payment is due at the time of receipt of service(s).

What are the hours of operation, and where are services delivered?

The hours of operation are flexible, with evening and weekend times available. All appointments require advance scheduling. All services are offered through a HIPAA-compliant remote tele-psychiatric care platform. All prescribed medications are sent to a local pharmacy of the patient’s choice.

What should you do if you have a medical or psychiatric emergency?

Patients experiencing a psychiatric or medical emergency should immediately call 911 or go to the closest emergency department for triage and acute care. This practice is not designed to respond to acute care emergencies.

Do I provide psychotherapy as part of my practice? 

I do not provide psychotherapy as part of my practice. However, my preference is that you have an ongoing relationship with a psychotherapist for “talk therapy” and ongoing support. Please provide written consent for your psychotherapist to talk with me regarding coordination of your care and any significant changes that I should be informed of.

What is the cancellation policy?

Please note that 24 hours advanced notice is required if you need to cancel or reschedule an appointment. Patients cancelling with less than 24 hours advance notice are responsible for the full fee of the missed session. 

Are psychiatric care services offered in any languages other than English?

Yes, all services can be offered in either English or Spanish based on patient preference. All services are designed to be culturally appropriate and inclusive.